Build Your Life on Solid Ground
This might be your experience:
You try too hard to stay on track.
You feel like there are times when things get better, but they are short lived and the crash is debilitating.
You think that if you could just do more, think more positively, eat better, work out more, get a better job…. then it would all get better.
You work yourself to the bone to create balance yet nothing ever feels easy.
You need a new point of view because you can’t “think” your way out of these feelings.
You find it much easier to help others than to help yourself.
You find yourself constantly caught up in numbing behaviors (scrolling, binging eating, drinking, smoking, using.)
You just can’t let go…
If this is you, we understand.
We are here to help.
Welcome to Solid Ground Counseling
About Us
We are a small, local private practice with locations in Deland and Ormond Beach, Florida with a focus on making therapy affordable and accessible. We accept a variety of insurance plans and offer affordable rates so that cost is not a barrier. Our team of highly trained therapists specialize in:
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Our team uses multiple techniques to help you better understand and integrate your traumatic experience, reducing symptoms and improving your quality of life.
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We understand the pain, guilt, and isolation that can be a part of the very real joy of raising children. You should not feel stuck, ashamed, or alone if you are struggling. Therapy can help ease the strain of this period and teach coping skills to manage this joyous and stressful time.
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Our practice aims to work with and address addictions of all kinds. This may be addiction to drugs/alcohol, shopping, gaming, eating, or relationships. If you struggle to stop or moderate a behavior, our practice is here to help.
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Depression feels like a deep pit that is impossible to escape. The more you try to get out, the more tired you feel and the less you can fight it. Our therapists aim to be the lifeline that joins you in the despair and helps you find your way out.
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Does constant worry consume your life? Do you feel like you are always waiting for the other shoe to drop? You do not have to accept feeling that life is always a step away from disaster. Our team is here to help you create a plan to manage your anxiety.
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Living with ADHD can make it difficult to stay organized, manage time, maintain focus, or follow through on daily tasks. Whether you've recently been diagnosed or have struggled with these challenges for years, our therapists can help you better understand how ADHD affects your life and develop practical strategies to improve executive functioning, reduce overwhelm, and feel more confident and in control..
How to Get Started
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Step 1
Reach out by phone or email to our intake line to get matched with a therapist based on your specific needs.
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Step 2
During your intake call, our intake specialist will collect demographics, discuss finances/insurance, and schedule your first appointment.
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Step 3
All paperwork will be emailed to be completed prior to the first appointment. On the day of the appointment, all you have to do is show up, enjoy a complimentary tea, coffee, or snack in our lobby, and get started on your healing journey!
Insurance FAQs
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Yes! We aim to make therapy accessible and affordable. We offer a wide range of sliding scale options based on reported need, no income verification needed. We also keep pro-bono (free) spots open for people who are in extreme need. If you have questions, don’t hesitate to reach out!
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Insurance is complicated, but we aim to make it easier. If you have insurance but are not sure what your copayment is/if insurance is covered, give us a call today! We can run your benefits and let you know our best estimate of what your cost would be.
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If you have an insurance plan that we are not in network with, you may still be able to get reimbursed for therapy services. Here is a helpful “how to” guide on superbills:
🧾 How to Check Out-of-Network Benefits & Submit a Superbill for Reimbursement
If you're working with a therapist who is out-of-network (OON) with your insurance plan, you may still be able to receive partial reimbursement by submitting a superbill. Here's how to do it:
✅ Step 1: Check Your Out-of-Network Benefits
Call the customer service number on the back of your insurance card and ask the following questions:
Do I have out-of-network benefits for outpatient mental health services?
Do these benefits cover CPT codes 90791 (initial intake), 90834 (45-minute session), and/or 90837 (60-minute session)?
What is my deductible for out-of-network mental health care?
How much of my deductible have I met so far?
What percentage of the session fee will be reimbursed after I meet the deductible?
Is there a limit to the number of sessions per year?
Do I need pre-authorization or a referral from my primary care physician?
How do I submit a superbill for reimbursement (mail, online portal, app)?
Take notes during the call and ask for a reference number for your records.
📄 Step 2: Request a Superbill
Ask your therapist or their billing department to provide a superbill. This is a receipt that includes all the necessary information your insurance company needs to process your claim, including:
Provider’s name, NPI number, and license information
Date(s) of service
CPT codes (service codes)
Diagnosis code (required by insurance)
Session fee paid
Proof of payment (if required)
At Solid Ground Counseling, we provide superbills monthly or upon request—just let us know!
📤 Step 3: Submit the Superbill to Your Insurance
Follow your insurance company's specific instructions. Submission options may include:
Online portal (log into your insurance account and upload documents)
Mobile app
Mail or fax (use the address on your insurance card or website)
Include the superbill and any required forms your insurer asks for. Some may require a claim form, which can typically be found on their website.
🔁 Step 4: Track Your Reimbursement
After submission:
Keep a copy of everything you sent.
Monitor your insurance portal or call to confirm the claim is processing.
Reimbursement checks may arrive by mail or direct deposit, depending on your preferences with the insurer.
💬 Need Help?
We're happy to answer questions or resend a superbill if needed! Contact us by phone or email.
“Balance is not a passive resting place—it takes work, balancing the giving and the taking, the raking out and the putting in.”
― Robin Wall Kimmerer